DO YOU HAVE A WARRANTY ON YOUR LEATHER GOODS?

We create each leather product with high attention to detail and compliance with quality standards.

All of our leather products come with a lifetime warranty that covers only manufacturing and material defects discovered upon receipt of the product and during use.

IMPORTANT: Warranty only applies to manufacturing and material defects. This means that any damage caused by misuse, wear and tear, accidental or intentional damage is not covered by the warranty. In addition, it should be noted that leather is a natural material that can change and age over time. Natural changes in the texture and color of the leather are not considered a defect and are not subject to warranty service.

If upon receipt of the product or during its use you notice manufacturing and/or material defects, please do the following:

  • Email us at [email protected] with photos that clearly show the defects;
  • Provide us with proof of purchase; it can be either an order confirmation e-mail or an order number.

We will review your request and decide whether the product should be repaired, replaced or refunded.

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