Question 1

Why does the color differ from which I ordered?

Accepted Answer

Well, it happens. But don`t think It was a mistake from our side. We always carefully check every order before shipping. If you`ve got a leather good and it has a different shade, there are two reasons for that. First of all, it depends on personal perception of the color – for some people the same shade looks differently. Also, colors can be distorted by a computer screen. I do my best to provide the most faithful palette. And second of all, as far leather is a natural material, it features unique colors, and you cannot find the two leather goods with exactly the same shade. Besides, Crazy Horse ages over time, and some brown shades may differ within time. That`s not a flaw – it`s a chance to get an exclusive leather accessory.

Question 2

How can I check the leather is of high quality?

Accepted Answer

Be sure leather quality is the top priority for me. If you want to check it on your own, you can take favor of the following tips. Smell it – top grain leather has a delightful smell. If you can smell something else like chemicals – that`s most probably not authentic leather. Touch it – top grain leather stands out with a super soft surface. If you feel something odd – that`s not first-class leather. Burn it (just test it on the smallest and the most invisible part of the leather good) – top grain leather shouldn`t get in flame.

Question 3

How to take care of leather items?

Accepted Answer

To ensure your favorite leather item will serve you for good, you should take proper care of it. Regard simple guidance on care for goods made of different types of leather

Question 4

Why does leather shed?

Accepted Answer

I prefer vegetably-tanned top grain leather processed with organic dyes that originated from oak, chestnut, mimosa, and other plants. That`s an eco-friendly method of leather tanning. Yet, on the first days of wearing a vegetably-tanned leather item, you can notice a slight shedding especially after exposure to water. It proves the leather is authentic. In contrast, chrome-tanned leather doesn`t shed because it`s chemically processed with harmful substances.

Question 5

Why does it have marks over time and how can I fix it?

Accepted Answer

A distinctive feature of Crazy Horse leather is the “vintage texture” of the front surface – that is the feature of getting a variety of scratches, roughness, and scuffs from minor contact with hard objects. If you see scratches on your leather item, it proves that it`s natural. Patina underlines your unique character and gives a story to the leather good. If you don`t like it, you can easily fix it. Just rub the scratched area with your fingertips or a clean, dry cotton cloth with a small amount of a conditioner.

Leather