Exchanges, returns, and cancellations

If the NON-PERSONALIZED item did not meet your expectations, you have the right to exchange it within 14 days of receiving it. The item you want to exchange for another must be in good condition, without damage (except if the damage was due to our ...

If the NON-PERSONALIZED item did not meet your expectations, you have the right to return it within 14 days of receiving it. The item you want to return must be in good condition, without damage (except if the damage was due to our fault) and should...

You have the right to cancel an order for a NON-PERSONALIZED item within 12 (twelve) hours from the moment of order placement. And, you have the right to cancel an order for a PERSONALIZED item within 1 (one) hour from the moment of order placement...

Returning \ exchanging a product is a straightforward process: Initiate a Return: Fill in the online form, mentioning order ID, billing last name, and other identifying details like email or zip code. Mention the product(s) you’d like to return, ...

We strive to provide you with the best service and high quality products. But if you want to return or exchange the product, please note that in most cases, you have to cover the cost of sending the product by the delivery service. However, if the return...