Placing order
How long will it take to produce my order?
Each leather product is exceptional, and we pay a lot of attention to every detail so that you'll get the product of the highest quality. Most of our leather goods are handmade. We hope, you agree that's delicate work. For this reason, production can...
Can I have a custom size?
Each product is perfectly thought out. Offered sizes are developed to make all products as functional as possible. Unfortunately, we're not ready to guarantee this with any other sizes.
Can I make changes to my order before it's shipped?
We'd kindly recommend you to check all order details before it's placed. Each leather product requires terrific effort and time, and the slightest changes to its design affect the production. So, we're not able to make any changes before shipping. However...
What forms of payment do you accept?
We accept Visa, MasterCard, Apple Pay, Google Pay, and our Hidemont e-gift card. We are unable to accept payments via PayPal or take payments over the phone.
What countries do you accept payment from?
Currently, we accept payments from the following countries: Albania, Andorra, Australia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein...
Do I need to pay VAT on my orders?
Yes, VAT may apply to your orders based on factors like your location and the type of products purchased. Customers are responsible for any applicable taxes, including VAT, customs duties, or local charges.
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