What is the warranty on hardware?
Hardware on our leather goods, such as buttons, fasteners, D-rings, buckles and other metal parts, are covered by the warranty for the entire life of the product. This warranty covers defects in hardware and installation, but does not include wear and tear or damage caused by misuse or external influences.
In order for the accessories on our leather products to serve you as long as possible, we recommend cleaning them regularly with a soft, dry cloth, avoiding the use of aggressive cleaning agents that can damage the metal surface. Avoid prolonged contact with water and chemicals (perfumes, lotions) that may cause corrosion or discoloration.
If the hardware breaks within the first 6 months of use, let us know and we will repair or replace it and cover the cost of shipping the product with the replaced or repaired hardware to you. We ask you to cover only the costs of delivery to our workshop.
If the hardware on your product requires replacement or repair after more than 2 years of use, we will be happy to do so, covering the cost of materials and service. However, we ask that you cover all costs for shipping the product to our workshop and back to you.