Why does the color look different from what I ordered?

Well, it happens. But don't think it was a mistake from our side. We always carefully check every order before shipping. If you've got a leather good and it has a different shade, there are two reasons for that.

First of all, it depends on personal perception of the color – for some people the same shade looks differently. Also, colors can be distorted by a computer screen. We do our best to provide the most faithful palette.

And second of all, as far leather is a natural material, it features unique colors, and one cannot find the two leather goods with exactly the same shade. Besides, Crazy Horse ages over time, and some brown shades may differ within time. That's not a flaw – it's a chance to get an exclusive leather accessory.