E-gift card
How long is the e-gift card valid for?
The balance on the e-gift card is valid for 365 days from the moment of its delivery to the recipient's e-mail.
Can I order the custom design for an e-gift card?
Yes, you can order the custom design for an e-gift card by uploading the picture in jpg, png or gif formats. Placing the order for an e-gift card, you can also preview the design of the e-gift card the recipient will receive on e-mail.
Can I split the order between an e-gift card and credit card?
If the total order amount exceeds the e-gift card value, you can split the order between an e-gift card and other forms of payment, for example, credit card.
Can the e-gift card be used more than once?
If the order amount is less than the e-gift card value, you can use the remaining balance for one more order any time before the e-gift card expiration.
Does the e-gift card cover taxes and shipping?
No, e-gift card doesn't cover taxes or shipping. The e-gift card covers the basic product cost only.
How recipient can check how long the e-gift card is valid for?
The balance on the e-gift card is valid for 365 days from the moment of its delivery to the recipient's e-mail. Additionally, the recipient will be informed about the e-gift card expiring 30 days before the expiration via e-mail.
Can I cancel the order paid with e-gift card and get a refund?
Unfortunately, no. Orders paid with an electronic gift card cannot be canceled or refunded.
An electronic gift card is treated as a non-refundable payment method and cannot be converted back into cash once it has been used. If you have any concerns ...
Does the gift card apply to discounted items and special offers?
Yes. The electronic gift card can be used to pay for discounted items and promotional offers. The gift card amount is applied to the final order total after all discounts have been calculated.
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