All leather items that you`d like to exchange must be in the original condition, not used, and not damaged (except for the cases the damage is our fault). Pay attention that personalized items CAN NOT BE EXCHANGED (except he cases the personalization is made in a wrong way due to our fault).
You must send the item within 14 days from the moment of delivery. You`ll be responsible for paying the shipping cost. Keep in mind that original shipping costs are non-refundable. Please, message us to provide a tracking number.
When we receive the item back, we`ll check it, and, then, in case the item is eligible for an exchange, we will send a new item with updated details. If there is any price difference between returned and a new item, you must pay it. Additionally, you will be responsible for paying the shipping to your address (except that something is wrong due to our mistake).
Please, Please, fill in the form to proceed with exchanging your order.