Return policy
All leather items that you'd like to return must be in the original condition, not used, and not damaged (except for the cases the damage is our fault).
Please note: personalized items cannot be returned, except when the personalization was done incorrectly due to our fault.
You must send the item back within 14 days from the date of delivery. You are responsible for the return shipping cost. Original shipping costs are non-refundable.
To start a return, please fill in the form.
Return address (for shipping returned items only):
330 NE 26th Terrace, Boca Raton, FL 33431
This address is used exclusively for receiving returned items and is not our company's business or billing address. Please contact customer support before sending any item to this address.